Scale Customer Success
and
Onboarding with AI

Our AI CSM onboards and trains customers on auto-pilot, reducing time to value and increasing account activation. It’s a 10x hire to your team - at a fraction of the cost.

Post-sales organizations can scale success without hiring more

Berry takes the white-glove onboarding experience and offers it at scale. Our AI CSM comes with superpowers to 10x the capacity of any human customer success managers.

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Infinite Knowledge

It retains an unlimited memory of your entire product knowledge base and remains constantly updated - retraining only takes seconds, not days or weeks.

Human-like Thinking

It knows how to guide customers in problem discovery and change management, even when customers struggle to articulate their needs effectively.

Instant Strategy Adoption

Like a sponge, it absorbs any new CS strategy and implements it instantly. For example, it can pinpoint specific features to promote, driving adoption and enhancing retention.

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Technical Expertise

It also excels as an engineer, providing support on code-related inquiries and complex logical reasoning.

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Available 24/7

It never rests and serves as a reliable companion to every customer, offering assistance whenever they require it.

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Co-pilot for CSM

Berry's AI CSM acts as a co-pilot to your human CSMs, assisting them in answering customer questions, creating success plans, and streamlining their workflow.

Transform the customer journey with Berry AI

Imagine a fleet of AI assistants, providing white-glove onboarding, training, and support to service customers of all sizes.

When operational-centric tasks are outsourced to AI, human CSMs will finally be freed to do what they do best — building human connections.

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Guided onboarding and Implementation

Berry Onboarding Widget accelerates time to value by proactively guiding users to implement and onboard with 1-on-1 personalization

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Answer support questions

Berry Support Chat bot deflects tickets. Unblock users and empower them to self-serve whenever issues arise.

Automate workflows

Berry Workflow automates high-frequency tasks. Go beyond Q&A and let the AI agents perform tasks for your customers.

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Training and education

Berry LMS educates and trains customers. Provide effective training at scale with AI-instructor hand holding users

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Internal Co-pilot

Berry Co-pilot boosts team productivity.
Ramp your success and support team faster and empower them with expert knowledge.

All in One AI Customer Success Platform

Berry provides a platform that helps Enterprise SaaS companies leverage AI in all post-sales touch points: onboarding, training, support, and change management.

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Integrations

We provide end-to-end integration into your existing GTM tech stack so you can leverage AI to enrich the customer journey while maximizing efficiency.

Enterprise Ready

Berry is enterprise ready, with admin features & AI that meets security and data privacy standards.

FAQs

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What is AI Copywriting
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Is AI Copywriting Free
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What are the benefits of using AI Copywriting
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Which Language is supported
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Can I export my data
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Still have questions?

We'd love to answer them! 

Leverage AI to 10X capacity
and do more with less